GENERAL TERMS AND CONDITIONS OF SALE
This site www.nima1708.com .com is owned by Damiani Loris d.i.,, with registered headquarters to Venezia Mestre, Via Castellana n. 87, Italy, VAT number 00448620278. ph +39 041987833, e-mail email@example.com.
The Client is held to read the terms and conditions of the General Conditions of Sale made available through the Website so that Clients may save and copy them in accordance with Legislative Decree 70 of 9 April 2003, article 12.
Contracts stipulated with Damiani Loris d.i. are disciplined by Italian Law and more specifically by Legislative Decree 206 of 6 September 2005 (Consumer Code) and Legislative Decree 70 of 9 April 2003 (Transposition of EC Directive 2000/31 regarding certain legal aspects of information society services in the Internal Market and electronic commerce in particular).
ONLINE PURCHASING PROCEDURE
The Products main characteristics and prices are shown on the Site within each individual product offer. The prices published on our e-commerce site include VAT in the amount required by Law.
Should the Client need to correct any of the information listed on the order review page, he/she must follow the order modification directions provided on the Site before selecting the “place order” option. More specifically, the Client will be able to change the quantity of Products he/she intends to purchase as well as add or remove one or more Products from the “shopping bag”.
IMAGES OF ARTICLES
The tone of the colors in the photographs of the items are purely indicative
The Contract stipulated between Damiani Loris d.i. and the Client shall be intended to have been executed the moment that the order electronically placed by the Client – in accordance with the purchasing procedure indicated on the Site, and pursuant to the charge being authorized by the Issuer of the credit card the Client selected as term of payment – is received at the address hosting the website. Damiani loris d.i. shall be bound by the contract only if the entire online purchasing procedure was correctly performed and no mistakes were detected by the Site. Damiani Loris d.i. shall not be liable for any data transmission network management-related delay or malfunction.
By placing the order, the Customer acknowledges, unconditionally approves and agrees with all the information Damiani Loris d.i. provided in the order placement process, and in the General Conditions of Sale.
The order form will be saved in the Site database until the order is shipped.
ONLINE PAYMENT METHODS
The Client may pay for the Product(s) and the relared delivery charges using his/her credit card.
The Client’s credit card will not be charged until the product is ready to be shipped, meaning after the credit card data has been verified, the transaction is authorized by the Client’s Credit Card Issuer, and the products are confirmed to be in stock.
SHIPPING AND DELIVERY
All orders will be shipped using a commercial carrier within 3 days after receipt of the order. Orders will be shipped and delivered Monday through Friday central European time, excluding weekends and Italian National holidays. Damiani Loris d.i. shall not be held liable or responsible for unforeseeable delays or events of force majeure.
The Client or his/her designated representative must be at the delivery address indicated on the order to accept the goods. Upon receiving the goods from the Carrier the Client is responsible to verify:
(i) that the number of packages delivered matches what indicated on the delivery note (DDT);
(ii) that the package(s) and relative closures are in intact, without any signs of damage, tampering or wetness. The Client should immediately object, record any discrepancy in the number of packages being delivered or signs of damage/tampering and write “goods unchecked” (“Riserva di Controllo”) on the carrier’s delivery note. Once the Carrier delivery note is signed, the Client loses all rights to file a claim for any package(s) visibly damaged in transit.
Should any Product ordered prove to be temporarily unavailable or discontinued after the payment is processed, Damiani Loris d.i. will promptly notify the Client via e-mail and issue the relative refund within 30 days of the order date. The Client remains responsible for the delivery charges, which are listed separately on the order form.
PRODUCT RETURNS, ORDER CANCELLATIONS AND RIGHT OF WITHDRAWAL
Only for Italy: free shipping and free collection returns within 24 hours of receiving parcel.
Damiani Loris d.i. guarantees total customer satisfaction. Damiani Loris d.i. will issue a full refund for products returned in an unused, undamaged condition together with the relative invoice. Items may be returned or exchanged only if the original tags are still attached to the product, and the above listed return/exchange instructions are fully abided by. Refunds shall be processed using the same term of payment of the original purchase. Products must be returned within a maximum of 15 (fifteen) days from their delivery date. Delivery charges are not refundable. The Client is responsible for all product return shipping charges, which shall not be reimbursed.
Damiani Loris d.i. reserves the right to refuse any items returned in non-compliance of the conditions in the preceding paragraph.
Damiani Loris d.i. will notify the Client by e-mail once the refund as been processed.
We recommend returning the Product by means of an insured carrier, to ensure the shipment can be tracked.
Damiani Loris d.i. shall not be liable or responsible to issue a refund for any returns that may be lost, stolen or damaged in transit.
In accordance with art. 64 of Leg. Dec. 206/2005, the Client has the right to withdraw from the contract without having to provide a specific reason or being subject to any penalty within 15 (fifteen) working days from the date of receipt of the Products. To exercise their right of withdrawal, Clients will need to mail to the address listed below:
a registered, return receipt requested written notice indicating:
they wish to exercise their right to withdraw in accordance with art. 64 of Leg. Dec. 206/2005;
the Products in regards to which they intend to exercise their right of withdrawal;
the progressive order number issued at the time of purchase;
their current Bank account data.
Although the initial notice may be a telegram, telex or fax sent within the above mentioned 15 (fifteen) working days timeframe, the initial notice must be confirmed by a registered return receipt requested written notice mailed within 48 (forty eight) hours thereafter.
Clients who wish to change or cancel a newly placed order should promptly contact Damiani Loris d.i. via e-mail at:
Damiani Loris d.i. will always do anything within its power to satisfy the Customer’s request. Nonetheless, once an order has been shipped it may not be cancelled or changed until the merchandise is returned to Damiani Loris d.i.
CUSTOMER SERVICE – CONTACTS
For additional information on the Site and assistance with placing an order online, please send us an e-mail, call or write to us at the following address:
Damiani Loris d.i.
Via Castellana 87, 30174 Venezia Mestre, Italy
ph. +39 041987833
through Fridays from 9:00 AM to 1:00 PM and from 1:00 PM to 6:00 PM central European time, except on Italian National holidays.
APPLICABLE LAWS AND SECURITY
Access to our Website is regulated by Italian Law, and the conditions thereof are subject to be interpreted in conformance with the prevailing Italian Laws.
By accessing our Website, the Client agrees to the non-exclusive jurisdiction of the Courts of Italy.
For additional information on the Site and assistance with placing an order on line, please send us an e-mail, call or write to us at the following address:
Damiani Loris d.i.
Via Castellana 87, 30174 Venezia Mestre, Italy
ph. +39 041987833
Damiani Loris d.i. recognizes the importance of protecting its Customers’ personal (i.e. identification data) and financial data (i.e. credit card number).
Damiani Loris d.i. has adopted specific procedures and measures suitable to ensure the best possible level of data security.
Please be advised that Damiani Loris d.i. does not gather personal data or accept orders from Clients under 18 years of age. Minors are therefore urged not to input any personal data on our Site or make any online purchases, which should only and solely be made by adults. Damiani Loris d.i. uses suitable data safety and security tools to protect all information received from its Customers.
Article 10 of Italian Law 675/96 regards the protection of personal data; all data we collect is solely used for the administrative and sales purposes allowed by the prevailing Laws. This data may be deleted or changed at any time upon the Customers’ request.